1. Where can I use FRESH UP Pinkish Cream? You may use FRESH UP to lighten lips, darkened armpits, bikini lines, inner thighs, elbows, knees, areolas and any other discoloured areas of the skin. 2. Who is it suitable for? FRESH UP is suitable for use by women and men. You can even use it before or after your period, post-pregnancy or if you smoke. 3. How does FRESH UP work? FRESH UP breaks down the melanin in your lips, nipples, areola, genitals, abdominal furrows, inner thighs, elbows, knees, and anywhere where you might have discoloured skin. It can also lighten stretch marks and scars. Please refer to our FRESH UP page for a detailed description. 4. What skin conditions can FRESH UP treat? FRESH UP can brighten and lighten darker areas caused by a variety of conditions, including: | Condition | Affected Area | Result After Application | Pregnancy | Discoloured areola | Pink colour of areola restored | Prolonged usage of lipstick | Dim and dark lip colour | Original lip colour restored | Female menstrual cycle | Darkened areola | Pink colour of areola restored | Skin abrasion | Armpit, bikini line, inner thigh, elbow and knee | Affected area lightened | Pregnancy and muscle extension | Stretch mark formations | Reduced stretch marks | Weight reduction | Furrows formed in abdomen | Abdominal area becomes soft and supple | Aging | Darkened genitals | Lightened affected area |
As FRESH UP is a topical cream, it can only treat hyperpigmentation in the epidermal layer of the skin. If you are unsure what kind of hyperpigmentation you have, please consult with your dermatologist. 5. Can FRESH UP reduce the appearance of freckles, melasma, sun damage, acne scars, dark spots and liver spots? Yes! FRESH UP works very well on all of the hyper-pigmented areas you’ve just mentioned. 6. I’m a smoker. Will FRESH UP lighten the tobacco stains on my lips? Absolutely! FRESH UP is an excellent product for smokers. If you have been smoking for awhile, you may already be aware that prolonged tobacco use can turn your lips a dark colour. FRESH UP can be used by both men and women smoker s who are sick of their lips looking black and want them to return to their original pinkish colour. 7. How often should I use FRESH UP? Use daily in the mornings and evenings to quickly recover your once healthy pinkish colours. 8. How should FRESH UP be applied? Wash and completely dry the area you wish to treat prior to use. Apply FRESH UP in a smooth, even layer directly onto the general area of the discoloration—precise application is unecessary—and gently rub the cream in until it is absorbed into your skin. Do not wash your skin immediately after applying the cream—if it does not have a chance to absorb, you will have to reapply. After FRESH UP has been used correctly, wait for 10 minutes before applying moisturizers, sunblock and makeup to your skin. 9. How long does it take to see results? Used as directed, FRESH UP will restore your skin’s natural pinkish colours within 3 to 7 days. For heavily-pigmented areas, full results make take longer to occur. Continue use to maintain the results. Results may vary depending on your skin type, skin condition and the amount of sun or other exposureto UV light that you receive on a regular basis. Full result can be since about 2 – 3 months varies with individuals. 10. Is FRESH UP safe to use over the long term? FRESH UP is made with all-natural ingredients, so it is safe to use for extended periods of time and is even safe if accidentally injested. 11. Are FRESH UP results permanent? Results can be permanent, but oxidation and hormonal changes could cause treated areas to redarken. For consistent results, make FRESH UP a regular part of your skincare routine. 12. Will FRESH UP irriate my skin or cause any other side effects? We all can have different reactions to different ingredients, so there is a remote possibility that your skin could have an allergic reaction to an ingredient found in our cream. If you have sensitive skin, you may be more likely to experience an allergic reaction. We suggest conducting a “patch test” by applying a small amount of FRESH UP to the same place on your arm or neck (do not patch test on the face) for three days in a row, and monitor that area for any unusual changes in appearance or sensation. Stop using FRESH UP if you notice an adverse reaction. FRESH UP does not contain hydroquinone, mercury or any other harmful chemicals known to irritate skin. As with all cosmetics, please consult with your dermatologist prior to use. 13. Will FRESH UP work on ethnic skin tones? FRESH UP produces wonderful results on people of all ethnicities and skin colors, however, individuals with very dark skin tones may need to use FRESH UP for a longer period of time to achieve their desired results. 14. My 13-year-old daughter has some skin discoloration. Can she use FRESH UP? Yes! FRESH UP can be used on children above the age of 12 who are under adult supervision. Please consult with your child’s doctor prior to use if your child has any skin issues, allergies or medical conditions that can affect his or her skin. 15. Can FRESH UP be used by pregnant women and nursing mothers? FRESH UP has not been tested for use by women who are are pregnant, planning to become pregnant or are nursing a baby, so please do not use FRESH UP until after give birth and do not breastfeed, or after you have completed breastfeeding. 16. How should I store FRESH UP? Keep your tube of FRESH UP in a cool dry place, away from light and with the lid tightly closed. For long-term storage (a year or longer), we recommended storing FRESH UP in a refrigerator. 17. How do I buy FRESH UP? Because we want to provide a quality, cost-effective product to our customers, FRESH UP is not sold in stores. You may place an order through our website 24 hours a day, seven days a week. You may also place an order through our hot line from 10.00am – 5.00pm at +65 6296 2600 Monday to Friday for Singapore and International Orders and +60 62789 1990 for Malaysia Orders. 18. What forms of payment do you accept? We accept PayPal, credit card (Visa, Mastercard, Discover, American Express), money order and cashiers check. We also accept debit cards that display the Visa or Mastercard logo. 19. Is it safe to order online? Will my credit card be charged without my approval? Your personal information is safe with us! We use Secure Server Software (SSL) encryption technology wherever you provide your credit card number and address. We also have in place a state-of-the-art system using secure technology and privacy protection controls. In addition, employee access is restricted to better safeguard your personal information. Your credit card will be charged only after you confirm your purchase during checkout. We do not keep credit card information on file and we do not process any recurring billings or monthly charges. For more information on how your information is handled, please view our privacy policy. 20.Can I return the product for a refund? We will issue a full refund for product that are not open with the wrapper intact (unused) returned 10 days after the original date of delivery. Shipping will not be refunded plus an administration fee. To process a return, please contact us for a RMA number. Please view our refund policy for more details. 21. I don’t live in Singapore! Will you ship to me? We ship to nearly every country in the world! Online purchasing may be limited to certain locations. We provide shipping to many international destinations at an affordable cost. 22. May I know what destinations can I enjoy free shipping? In order for us to let more people enjoy our products, we provide very affordable shipping to International destinations. Currently, we are only able to provide free shipping to Singapore and Malaysia. 23. How can I contact you? We love to hear from our customers, and your satisfaction is very important to us. Please feel free to contact us with any questions regarding FRESH UP. We are more than happy to assist you! Head Office - Singapore 3 Rivers Networks Pte Ltd No.1 North Bridge Road High Street Centre, #22-07 Singapore 179094 Tel : 65 6296 2600 Fax : 65 6338 6311 |