Natural Body Confidence
Need assistance?
Call 65-6296 2600 Mon-Fri 9-5 GMT+8

Shop with a peace of mind - see our customer-oriented Terms and Policy for FRESH UP Skin Treatment Cream.

The website (the "Site"). 3Rivers Networks Pte Ltd ("we", "us or "our") provides the services available on the Site.


Please review our Privacy Policy so that you may understand our privacy practices. The Privacy Policy forms a part of these Terms and Conditions and also governs your visit to this Site.


Samples are subject to availability and will only be provided after consultation or through our authorised counters. Any samples we provide for you to test are for your personal use only.

Promotional Offers

All promotional offers available from time to time on the Site are limited to participating countries and are subject both to stock availability and the offer time period stated and are not valid with other promotions.

Intellectual Property

All content and technology available on or underlying the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software (the "Content"), and the intellectual property rights in and to such Content, is owned by or licensed to us, and is protected by copyright laws and treaties around the world. All such rights are reserved. The trademarks, logos, and service marks displayed on the Site (collectively the "Trademarks") are registered and unregistered marks owned by us or our licensors. Except as set forth in the limited licence in Clause 6 below, neither the Site, the Trademarks, nor any portion of the Site may be reproduced, duplicated, copied, sold or otherwise exploited for any purpose without our prior written consent.

Limited License

We grant you a limited, revocable and non-exclusive license to access and make personal use of this Site. You may not frame or utilise framing techniques to enclose the Site or any portion thereof without our prior written consent. The limited license set forth in this Clause 10 does not include the right to:

• modify or download the Site or its Content (except caching);

• make any use of the Site or its Content other than personal use;

• create any derivative work based upon either the Site or its Content;

• use any meta tags or any other "hidden text" utilising our name or the Trademarks without our express written consent; or

• use web robots, spiders, crawlers or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

Any unauthorised use by you of this Site terminates the limited license set forth in Clause 6.

Linking To and From Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. We reserve the right to withdraw linking permission without notice.

We are not responsible for the content of any off-Site pages or any other sites linked to this Site. Links appearing on this Site are not an endorsement by us of the referenced content, product, service, or supplier. You acknowledge and agree that your linking to or from any other off-Site pages or other sites is at your own risk. We are not in any way responsible for examining or evaluating the offerings of off-Site pages or any other sites linked to this Site, and we provide no warranties in relation thereto nor assume any responsibility or liability for the actions, products, or content of such pages and sites, including, but not limited to, their privacy statements and conditions of use. You should carefully review the conditions of use of all off-Site pages and sites that you choose to visit. We shall not be responsible or liable for any loss or damages of any sort caused or alleged to be caused or incurred as a result of dealings with, or the presence of, off-Site links on this Site, nor are we responsible or liable for any computer viruses, system failure or malfunction which may occur during hyperlink to third party sites.

Our Liability

The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy.To the extent permitted by law we hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or equity.

We are not responsible for indirect losses that happen as a side effect of the main loss or damage (such as loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management time or office time) however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.


You agree to indemnify us against any loss, damages or costs incurred or payable by us including reasonable legal fees, resulting from any third party claim, action, or demand resulting from your use of the Site in breach of these Terms and Conditions.


Your use of the Site and any Contracts and agreements formed between you and us shall be governed and interpreted according to Law of the Republic of Singapore and any disputes or proceedings shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.

Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our Site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


All notices given by you to us must be given to 3Rivers Network Pte Ltd at

Viruses, Hacking and Other Offences

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990, Chapter 50A. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event"). A Force Majeure Event includes any circumstances not foreseeable at the date of the Contract and not within our reasonable control including, without limitation, strikes, lockouts, shortages of labour or raw materials, civil commotion, riot, invasion, war, threat of or preparation for war, terrorist attack, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural physical disaster. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Reliance on Information Posted

Commentary and other materials posted on our Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents.


You acknowledge and agree that these Terms and Conditions together with our Privacy Policy constitute the entire agreement between you and us in relation to the subject matter of any Contract and your use of the Site, and supersede any prior proposals, agreements, or understandings between you and us, whether oral or in writing.

Neither party shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these Terms and Conditions.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between you and us.

A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Each provision of these Terms and Conditions shall be construed as separately applying and in the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render any remaining term or conditions unenforceable or invalid. If any invalid, unenforceable or illegal provision would be valid, enforceable and legal if some part of it were deleted or amended, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.


The operator of this Site and supplier of the Products is 3 Rivers Networks Pte Ltd, a company registered in The Republic of Singapore under company number 200412237G Our main trading address and address for communications relating to this Site and these Terms and Conditions. 

3 Rivers Networks Pte Ltd

178 Paya Lebar Road,

03-02 Singapore 409030


General Policies

Copyright and Ownership

All content included on this site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of 3 Rivers Networks Pte Ltd. or its content suppliers, and is protected by Singapore and international copyright laws. All software used on this site is the property of 3 Rivers Networks Pte Ltd. or its software suppliers and is protected by Singapore and international copyright laws.


Marks indicated on our site are registered trademarks of Saya Limited or its affiliates, including licensors, in Singapore, Hong Kong and other countries. All other trademarks not owned by 3 Rivers Networks Pte Ltd. Or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by 3 Rivers Networks Pte Ltd. Or its subsidiaries.

Disclaimer of Warranties and Limitation of Liability

This site is provided by 3 rivers networks on an “as is” and “as available” basis. 3 rivers networks makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products or services included on this site. You expressly agree that your use of this site is at your own risk. To the full extent permissible by applicable law, 3 rivers networks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. 3 rivers networks does not warrant that this site, its servers, or e-mail sent from 3 rivers networks are free of viruses or other harmful components. 3 rivers networks will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Applicable Law

By visiting this web site, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern these terms and conditions of use and any dispute of any sort that might arise between you and 3 Rivers Networks or its affiliates.

Site policies, Modification and Severability

Please review the other policies posted on this site that also govern your visit to 3 Rivers Networks other web sites. We reserve the right to make changes to our site, policies, and terms and conditions of use at any time. If any of these terms and conditions shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining terms and conditions.